Free ITIL Exam Dumps

Application Management plays a role in all applications. One of the key decisions to which they contribute is?

Correct Answer:A

The configuration management system is part of which system?

Correct Answer:D

Service transition contains detailed descriptions of which processes?

A. Change management, service asset and configuration management, release and deployment management
B. Change management, capacity management event management, service request management
C. Service level management, service portfolio management, service asset and configuration management
D. Service asset and configuration management, release and deployment management, request fulfillment

Correct Answer:A

Which of the following would commonly be found in a contract underpinning an IT service?
Solution:

Does this meet the goal?

Correct Answer:A

Which role is responsible for carrying out the activities of a process?

Correct Answer:D