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Exam Code: ITIL
Exam Title: ITIL Foundation v.3
Vendor: Exin
Exam Questions: 503
Last Updated: March 9th,2026

Question 1

Testing of resilience mechanisms
Solution:

Does this meet the goal?

A. Yes
B. No

Correct Answer:A

Question 2

At which stage of the service lifecycle should the processes necessary to operate a new service be defined?

A. Service design: Design the processes
B. Service strategy: Develop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management

Correct Answer:A

Question 3

Which of these recommendations is best practice for service level management?
Solution:

Does this meet the goal?

A. Yes
B. No

Correct Answer:A

Question 4

Which process is responsible for controlling, recording and reporting on the relationships between components of the IT infrastructure?

A. Service level management
B. Change management
C. Incident management
D. Service asset and configuration management

Correct Answer:D

Question 5

Financial arrangements related to the contract
Solution:

Does this meet the goal?

A. Yes
B. No

Correct Answer:A

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