Free ITIL Exam Dumps

Which of these is NOT a responsibility of Application Management?

Correct Answer:A

What is the BEST definition of a definitive media library?

A. It is a secure library in which the latest versions of authorized software items are stored and protected
B. It is a structured document with definitive information regarding all live IT services, including those available for deployment
C. It is a secure library in which all definitive authorized versions of all media configuration items are stored and protected
D. It is a set of tools and databases that is used to manage knowledge, information and data

Correct Answer:C

Performance reporting
Solution:

Does this meet the goal?

Correct Answer:A

Which of the following are the two primary elements that create value for customers?

Correct Answer:D

Details of failed changes
Solution:

Does this meet the goal?

Correct Answer:A