Free Change-Management-Foundation Exam Dumps

Question 11

What is the First step of Kotter??s eight-step model for planning and leading organizational change?

A. Communicating the change vision
B. Generating short term wins
C. Empowering employees for broad-based action
D. Establishing a sense of urgency

Correct Answer:D

Question 12

When assessing the impact and severity of options on how to handle change, not all costs are financial. What type of cost is reflected in the downtime experienced while staff are trained to use a new process or system?

A. Productivity dip
B. Safety & Wellbeing
C. Reputational
D. Opportunity

Correct Answer:A

Question 13

Which of the following is a purpose of creating a change management plan when preparing for change?

A. Document the set of typically recurring actions that contribute to change readness??
B. Provide a detailed schedule of project and their dependencies
C. Capture of full list of issues to be resolved before change can start
D. Record a list of all the change risks and the responsive actions required.

Correct Answer:D

Question 14

Which of the common Agile concepts, behaviours, and techniques comprises fixed periods of time, at the end of which an objective has been met?

A. Minimum viable product
B. Timeboxes (also known as sprints)
C. Full transparency
D. Focus on frequent delivery

Correct Answer:B

Question 15

Which is a description of the role of Line Management in the change process?

A. Develops communications networks across the organization
B. Tests thinking and advises on effective delivery of change
C. Provides financial resources to support specific change tasks
D. Ensure senior managers are committed to the changes

Correct Answer:B

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