Free Change-Management-Foundation Exam Dumps

Question 6

Which statement describes ??shared values?? in the McKinsey 7S model?

A. The ability of employees to perform their roles
B. The introduction of matrix management
C. The attitude of staff toward their work
D. The management style adopted by senior leaders

Correct Answer:C

Question 7

In Herzberg??s studies on job satisfaction, which statement about dissatisfies Chygene factors??) is true?

A. Dissatisfiers are the only factors that can be influenced in the work place.
B. Beyond a certain level, improving dissatisfiers does not lead to job satisfaction
C. It is unnecessary to consider the impact of change on the dissatisfiers
D. The dissatisfiers are related to the work itself, rather than its context

Correct Answer:B

Question 8

Both numerical and subjective methods can build a picture of how effective your change interventions are. Which type of measure can help us to understand why, how, or what happened behind certain behaviours?

A. Qualitative
B. Quantitative
C. Leading
D. Lagging

Correct Answer:A

Question 9

When starting to identify the impacts of a change initiative, which description BEST fits one of the recommended key inputs?

A. An assessment of where people are on the change curve
B. An organization chart showing senior positions in the new structure
C. A statement of the differences between the current and future states
D. The planned frequency of staff engagement surveys

Correct Answer:A

Question 10

Which item should be included within the communication plan?

A. The expected benefits of implementing a change
B. The reasons behind change initiative and the priorities for implementation
C. Details on what preparations have the completed prior to a change
D. How the results of a communication activity will be monitored and evaluated

Correct Answer:A

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